Open Dental Forum

Anyone have any feedback on using Demand Force with OD for recall and appointment confirmation? We are looking at integrating this feature into our practice to minimize the appointment confirmation phone calls.Any feedback is welcomed. Thanks in advance, Anne

Annesa94 wrote:Anyone have any feedback on using Demand Force with OD for recall and appointment confirmation? We are looking at integrating this feature into our practice to minimize the appointment confirmation phone calls.Any feedback is welcomed. Thanks in advance, Anne

DemandForce is a great product and has been in market for a while. Have seen many offices using it. If you are intersted in similar solutions from other vendors, here is the full list.

http://opendental.com/manual/vendorscommunication.html

Open Dental has been adding these features into the software as native products so that a third party vendor may not be needed.
We currently have appointment reminders and confirmations automated within the program and are actively working.
http://opendental.com/manual/confirmationlist.html
http://opendental.com/manual/automatedreminders.html

My staff now send all communication from inside OD. That is the office rule now, and OD can do it well and it is user friendly.
As Arna said, that is already available in OD.

IN ADDITION, We have been using SMS messaging for 2 years now. It is a must for every office. If you are not texting your patients yet, you need to start now.
We send regular SMS messages , SMS confirmation, SMS recall reminders,
Email messages, email confirmation, email recall reminders
Call patients cell phones, or home, and all from inside OD
and the best part is all of this communication is recorded and kept in the patient chart automatically

Our patients are more disciplined now, and we have less NO SHOWS.

Open Dental Communication/ E-services available here:
http://www.opendental.com/manual/eservices.html

Contact Open Dental for monthly Communication/ E-services fees. See Fees for Software, Support, and other Services:
http://www.opendental.com/manual/fees.html