Open Dental Forum

When user accidentally click on Set Complete from the Appointment module, appointment get charged out to the ledger and it will cause wrong claim going to insurance. Is there a way to prevent this from happening? Set Complete option is in between Break Appointment and Delete Appointment. So the chances of doing this in error is more than anything else. Any suggestion to avoid this error will be appreciated.
Shaji Mathew
Practice Administrator

Hmmm sadly I think this will best be handled by drilling it into everyones head. Beyond that you could remove the appointment edit permission for those who frequently mess up.