Open Dental Forum

Recently my staff informed me that updated entries in the Supplies section of Supply Inventory are not retained.

eg, if you increase your stock quantity of a certain item. close open dental and go back to it again, its still the old entry there.

It did not used to be this way.

Currently on ver 16.3.56
We have not changed any security settings ever since setup 6 years ago.

Has there been any changes in recent versions that is making this happen?

I just verified that this is a bug and it looks to have been introduced back in v16.2.
We'll fix it and get back to you.

Hello, epicurean. I believe the issue you are experiencing is after editing the supply to how they want it, the user may be pressing the "Cancel" or the "X" button in the parent window. When this happens the changes made in the supply edit sub-window are lost. Just makes sure that "OK" is pressed when leaving the supply windows to save all desired changes.