Open Dental Forum

In the account module before a claim goes out it is RED, and once received it goes ORANGE. I noticed that when I reprint a claim it goes back to RED. I have 100 procedures to reprint is there a way to prevent this status change or if it does change, is there a method to revert them back without doing it individually?

There is not a way to prevent the claim from going back to a status of 'Sent' when printing a claim; that is simply the way the program works. To change them back, you will have to go into the individual claims and change the status to 'Received' after you print them out.