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Multiple copies of OD on same workstation?
Posted: Tue Jan 23, 2018 12:27 pm
by Scott
Can you run multiple copies of OD on a single workstation with dual monitors? For example: One to show chart and one to show schedule.
Re: Multiple copies of OD on same workstation?
Posted: Tue Jan 23, 2018 12:57 pm
by dgraffeo
I don't see why not.
Re: Multiple copies of OD on same workstation?
Posted: Tue Jan 23, 2018 1:04 pm
by bpcomp
I run multiple copies whenever I'm stuck one screen (entering long note, etc) and then need to look up another patient really quickly (phone call comes in).
Re: Multiple copies of OD on same workstation?
Posted: Tue Jan 23, 2018 1:05 pm
by wjstarck
Yes, although AFAIK 3rd party plugins do not work in the second (or third) instance
Re: Multiple copies of OD on same workstation?
Posted: Tue Jan 23, 2018 3:31 pm
by Scott
I guess I should refine the question. Is it supported by OP? We have been doing it for a number of years but since we updated to 17 we have been having random errors and one copy shutting down.
Re: Multiple copies of OD on same workstation?
Posted: Tue Jan 23, 2018 4:12 pm
by jsalmon
Having multiple instances of Open Dental is supported and is often times suggested as a workaround to complete a plethora of different types of tasks (as the above posts insinuate). Feel free to describe your "random errors" in hopes that we can help you out. Be sure to give specific version information, 17 won't cut it when looking for official help.