Web Sched Recall settings

For users or potential users.
Post Reply
JohnStark
Posts: 2
Joined: Tue Jan 23, 2018 5:55 pm

Web Sched Recall settings

Post by JohnStark »

I'm using Web Sched Recall and when it reminds a patient, usually through email or text, it takes them off my recall list temporarily. It is my understanding that this is so I don't keep bothering them. I feel like some of my patients need an actual live person to call them but now I don't have an easily accessible list for my staff to work off. My staff is smart enough to not contact a patient that has been recently contacted. Does anyone know how I can adjust these settings? Thanks in advance.
JoeMontano
Posts: 64
Joined: Thu Aug 20, 2015 11:08 am

Re: Web Sched Recall settings

Post by JoeMontano »

I don't think there is a way to do this currently, you might want to enter a feature request. (http://opendental.com/manual/featurerequests.html)
Alternatively this report could be something our query team could create for you. (http://opendentalsoft.com:1942/ODQueryR ... tForm.aspx)
Joe Montaño
Software Engineer
Open Dental Software
Joe@OpenDental.com
Post Reply