Open Dental Forum

Why on my daily production and Income report does it show 0 for writeoff? We are in-network with 6 plans and all the fee schedules are attached and PPO % attached to pts insurance. The doctor wants to know why our standard fee only show as the production, but its not calculating the downgrade for the ppo fees?

I would call our support line at 503-363-5432 so we can investigate why your writeoffs are not calculating.