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recall frequency limit issue

Posted: Mon Apr 08, 2019 12:14 pm
by zeratul
I've come across this a few times and able to replicate this easily on my Open Dental. I'm running ver 18.4.33.0.
In a patient's family module > insurance plan window, if perio maint has a frequency limit set, it will catch future procedures that exceed that limit... unless the plan is based on service year (as opposed to calendar year). Is there somewhere to submit a bug report/request?

Re: recall frequency limit issue

Posted: Mon Apr 08, 2019 3:16 pm
by cmcgehee
The best way to submit a bug report is to call our support line at 503-363-5432.

Re: recall frequency limit issue

Posted: Tue Apr 09, 2019 6:11 am
by zeratul
Thanks Chris!