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cannot find or create the font. on statement PDFs

Posted: Fri Jun 28, 2019 4:08 pm
by Thesorrowthefury
When i print my monthly statements from manage then billing, i create a bunch of PDF statements. The issue i have having is that the output text from the look is either elongated letters of a different font. or just dots. any help with this?

Re: cannot find or create the font. on statement PDFs

Posted: Sun Jun 30, 2019 4:29 am
by Tom Zaccaria
1. Check that you have the proper printer selected.
2. What are you using to view PDF files? We use Acrobat Reader DC. It's free.

drtmz

Re: cannot find or create the font. on statement PDFs

Posted: Mon Jul 01, 2019 7:34 am
by Thesorrowthefury
yes i am using acrobat DC free.