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Error in home backup

Posted: Wed Oct 30, 2019 6:43 pm
by Tom Zaccaria
Been trying to restore 19.3.9 to home computer. Got this error

Unhandled exception: Field not found: 'DataConnectionBase.DataConnection.DataReaderNullTimeoutSeconds'.
System.MissingFieldException
at OpenDental.FormOpenDental.FormOpenDental_Load(Object sender, EventArgs e)
at System.EventHandler.Invoke(Object sender, EventArgs e)
at System.Windows.Forms.Form.OnLoad(EventArgs e)
at System.Windows.Forms.Form.OnCreateControl()
at System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible)
at System.Windows.Forms.Control.CreateControl()
at System.Windows.Forms.Control.WmShowWindow(Message& m)
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.ScrollableControl.WndProc(Message& m)
at System.Windows.Forms.Form.WmShowWindow(Message& m)
at System.Windows.Forms.Form.WndProc(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

Any help would be appreciated.

drtmz

Re: Error in home backup

Posted: Thu Oct 31, 2019 7:23 am
by cmcgehee
Do you compile your own Open Dental?

Re: Error in home backup

Posted: Thu Oct 31, 2019 7:39 am
by Tom Zaccaria
No, I do not.
I did upgrade from 19.2.35 to 19.3.9 at home and the office . Discovered 19.3.9 was too buggy. Decided to go back and install 19.2.35 or one of those versions, at home. That is when the error occurs.
We still have 19.3.9 at the office.

drtmz

Re: Error in home backup

Posted: Thu Oct 31, 2019 12:35 pm
by cmcgehee
Judging by the error you're getting, it looks like your home is half on 19.3 and half on 19.2. I would reinstall Open Dental on your home computer.

Re: Error in home backup

Posted: Thu Oct 31, 2019 1:08 pm
by Tom Zaccaria
Tried that twice. Deleted Opendental data but not OD Images. No luck. I will delete everything, do a clean install and go from there.
Very frustrating.

drtmz

Re: Error in home backup

Posted: Thu Oct 31, 2019 3:07 pm
by cmcgehee
After you reinstall, can you right-click on these two files, select "Properties", and tell me the version numbers?
C:\Program Files (x86)\Open Dental\DataConnectionBase.dll
C:\Program Files (x86)\Open Dental\OpenDental.exe

Re: Error in home backup

Posted: Fri Nov 01, 2019 2:35 am
by Tom Zaccaria
C:\Program Files (x86)\Open Dental\DataConnectionBase.dll V 1.0.0.0

C:\Program Files (x86)\Open Dental\OpenDental.exe V19.3.15.0

Should I just copy the .dll file from office to home?

drtmz

Re: Error in home backup

Posted: Fri Nov 01, 2019 12:03 pm
by Tom Zaccaria
Cmcgehee,

Just copied a new version of C:\Program Files (x86)\Open Dental\DataConnectionBase.dll to my home computer and it worked like a charm. Back in business.
Thanks for the input.

drtmz