Test server keeps disconnecting? (eConnector not running)

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rasheemo
Posts: 15
Joined: Wed May 27, 2020 6:01 am

Test server keeps disconnecting? (eConnector not running)

Post by rasheemo »

Hey guys,

My team is using this endpoint: https://api.opendental.com/fhir/v2

It works sometimes, other times throws this error:

{
"resourceType": "OperationOutcome",
"issue": [
{
"severity": "error",
"code": "exception",
"details": {
"text": "The office's eConnector is not running. Please contact the office to start their eConnector."
}
}
]
}

Is there a maintenance schedule or do we have the ability to turn it on?
User avatar
cmcgehee
Posts: 711
Joined: Tue Aug 25, 2015 5:06 pm
Location: Salem, Oregon

Re: Test server keeps disconnecting? (eConnector not running)

Post by cmcgehee »

It looks like our test server has a failing hard drive. I'll post here once we get it fixed.
Chris McGehee
Open Dental Software
http://www.opendental.com
roozbeh
Posts: 3
Joined: Wed Jun 03, 2020 2:11 pm

Re: Test server keeps disconnecting? (eConnector not running)

Post by roozbeh »

:cry: ahhh, that explains it.
rasheemo
Posts: 15
Joined: Wed May 27, 2020 6:01 am

Re: Test server keeps disconnecting? (eConnector not running)

Post by rasheemo »

Any ETA? It's still down
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cmcgehee
Posts: 711
Joined: Tue Aug 25, 2015 5:06 pm
Location: Salem, Oregon

Re: Test server keeps disconnecting? (eConnector not running)

Post by cmcgehee »

I should be able to get it running this afternoon, maybe 3 or 4 PM PT.
Chris McGehee
Open Dental Software
http://www.opendental.com
User avatar
cmcgehee
Posts: 711
Joined: Tue Aug 25, 2015 5:06 pm
Location: Salem, Oregon

Re: Test server keeps disconnecting? (eConnector not running)

Post by cmcgehee »

It is running now. Let me know if you experience any issues with it.
Chris McGehee
Open Dental Software
http://www.opendental.com
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