Would it be easier if the program asked if a crown was "Initial" or "replacement" and date, at the time proposed tx is entered, rather than when the insurance is done?
We often enter proposed treatment when the patient is in the office, but do the insurance batch at the end of the day. We end up often calling the patient to get this information. The program could be structured to ask this information only when the patient actually has insurance.
Sam Barr
initial crowns, replacement crowns,
Re: initial crowns, replacement crowns,
We have received a feature request to provide an option to require the selection of "initial" or "replacement" when a crown, bridge, partial, or denture is being treatment planned. If you would like to cast votes for this feature, you can find it in Open Dental by clicking "Request Features" under the Help menu and searching for request #6551. See our manual for more details on Feature Requests, https://www.opendental.com/manual/featurerequests.html.