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Audit trail time doesn't match computer time

Posted: Mon Nov 30, 2020 10:53 pm
by Hersheydmd
I am on version 20.2.30.0
The audit trail time is off by about 5 hours. What time zone is it? Can it be set to the local time?
Also, besides being in another time zone, it is off by 10-15 minutes. I moved a test appointment at 1:42 AM on 12/1/20, the audit trail shows that it was moved at 7:32 PM 11/30/20.
The Local Time showing in the Manage module, matches my computer time, which is showing the correct time. Only the Audit Trail is out of sync.

Re: Audit trail time doesn't match computer time

Posted: Tue Dec 01, 2020 12:19 pm
by jordansparks
Most/all audit trail entries are tied to server time so that they cannot be manipulated by someone changing the local computer time. Have you checked your server time?

Re: Audit trail time doesn't match computer time

Posted: Tue Dec 01, 2020 7:19 pm
by Hersheydmd
Thank you. My server time was way off. Synced it. Hope it holds.

Re: Audit trail time doesn't match computer time

Posted: Thu Dec 17, 2020 12:13 am
by GSKvIT
If you're having server time issues it's probably best to have that looked at. It could be a battery.

Here's a software fix though:

https://www.timesynctool.com/