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Voice command with Perio Chart
Posted: Wed Jul 05, 2023 11:32 am
by vicron
Good Day All
I compiled the 22.4 version of OD, everything went through smooth. But when I try to use the Voice in Perio Charts I keep getting this error.
"The Voice command feature does not work over server RDP sessions"
I know this was a bug in previous versions. IS this a bug in this version or am I missing something.
Thanks
Re: Voice command with Perio Chart
Posted: Tue Jul 11, 2023 1:16 pm
by jsalmon
.NET is throwing a PlatformNotSupportedException. We have found that this is most common with RDP sessions but it could also be with whatever platform you are using Open Dental with. What version of Windows are you using? Are you using a Virtual Machine or anything along those lines of note?
Re: Voice command with Perio Chart
Posted: Tue Jul 11, 2023 8:02 pm
by vicron
Hi
Thanks for your reply. I am using it on a normal windows 11 machine. I also get the problem if I install the trial version as well.
No VMs. Just straight install on the windows 11 computer.
Re: Voice command with Perio Chart
Posted: Wed Jul 12, 2023 2:43 pm
by jsalmon
Then it should work for you in theory. Maybe provide more information about the exact PlatformNotSupportedException you are getting by changing the catch to something like
Code: Select all
catch(PlatformNotSupportedException pnse) {
and then providing as much detail from the 'pnse' variable as possible from a debugging session in Visual Studio.
Re: Voice command with Perio Chart
Posted: Fri Jul 14, 2023 9:10 am
by vicron
The thing is that the error is also occurring in a fresh install of the trial version.
So I am assuming its some configuration issue on the computer itself