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electronic claims error

Posted: Thu Jun 28, 2007 8:06 pm
by dreden
When trying to send electronic claims to emdeon, I get the following error:

837 to REC file conversion failed:

Tax ID not found in REF segments in loop 2310B starting on line 29. Required since NM109 is an NPI.

What am I doing wrong?

Posted: Thu Jun 28, 2007 9:38 pm
by jordansparks
What specific version are you using?