Open Dental Forum

I currently use a third party software that sends out Google review requests

I’m looking to find a way to do them they open dental directly or use another software

Can someone give me guidance as to options for:

1. Third party softwares that generate review requests and have intervention with OD

2. If there is a way to do it directly thru OD without the use of any third party software

Thanks

Good morning,

To your second point, you can use Open Dental's 'General Messages' feature. Some offices set up a rule to send a text at the end of an appointment. You can customize this message, and direct them to a Google review, for example. Please see https://www.opendental.com/manual/gener ... setup.html for more information on this eService.