Open Dental Forum

Haven't been able to get on the website today. Everything ok?

Edit - Sorry for the post... I put this up here when I was still getting the internal 500 error or whatever. Just wanted to make sure it was known.

-Adam

Sorry about the website being down, godaddy is really a poor choice for hosing our website it turns out. They tell me now that 48-72 hours is reasonable downtime, thought their website state 99.9% guaranteed uptime.

Website is up now, locally hosted at our HQ until we find something redundant.

We had a pretty bad experience with godaddy as well. I guess Super Bowl ads aren't everything...

-Adam

We have 1 and 1. The email account is a joke. It is extremely slow and unreliable. We were palnning to switch to godaddy. Now I guess it is not a good idea. Does anyone have any good experience with their website hosting and email service?

we have 1and1...have lots of sites going off of one account. Not the fastest out there, but very reliable and fast enough...

don't use their e-mail directly, just forward to others...works great..

Thanks for your response. I am O.K. with their website service. I don't have a complicated website. But their email service is very bad. Their webmail interface is a joke. It takes a long time to login and is down constantly. Interface very unresponsive, too. I called customer service before on that. They told me that they bring it down for service from time to time even during business hours. I am totally speechless on that. As for the crappy webmail interface, they suggested me to use other desktop email clients to interface with their mail server. Then how am I going to check and respond emails from multiple places? They cannot even do the basic things right.

99.9% would come out to something around 36 hours.

I'm getting:
365*24=8760 hrs in a year.
8760*.999=8751.24.
So they are allowed about 9 hours per year of downtime. Since there are likely to be 2 incidents per year, that means about 4 hours per incident. That's reasonable. 36 hours is not reasonable, and it's not 99.9%.

You are right, I have no idea how I miscalculated that. I blame Windows' Calculator.