Web Sched Recall settings
Posted: Tue Jan 23, 2018 6:02 pm
I'm using Web Sched Recall and when it reminds a patient, usually through email or text, it takes them off my recall list temporarily. It is my understanding that this is so I don't keep bothering them. I feel like some of my patients need an actual live person to call them but now I don't have an easily accessible list for my staff to work off. My staff is smart enough to not contact a patient that has been recently contacted. Does anyone know how I can adjust these settings? Thanks in advance.