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Test server keeps disconnecting? (eConnector not running)

Posted: Thu Jun 04, 2020 9:44 am
by rasheemo
Hey guys,

My team is using this endpoint: https://api.opendental.com/fhir/v2

It works sometimes, other times throws this error:

{
"resourceType": "OperationOutcome",
"issue": [
{
"severity": "error",
"code": "exception",
"details": {
"text": "The office's eConnector is not running. Please contact the office to start their eConnector."
}
}
]
}

Is there a maintenance schedule or do we have the ability to turn it on?

Re: Test server keeps disconnecting? (eConnector not running)

Posted: Thu Jun 04, 2020 10:56 am
by cmcgehee
It looks like our test server has a failing hard drive. I'll post here once we get it fixed.

Re: Test server keeps disconnecting? (eConnector not running)

Posted: Mon Jun 08, 2020 4:15 pm
by roozbeh
:cry: ahhh, that explains it.

Re: Test server keeps disconnecting? (eConnector not running)

Posted: Tue Jun 09, 2020 9:33 am
by rasheemo
Any ETA? It's still down

Re: Test server keeps disconnecting? (eConnector not running)

Posted: Tue Jun 09, 2020 11:52 am
by cmcgehee
I should be able to get it running this afternoon, maybe 3 or 4 PM PT.

Re: Test server keeps disconnecting? (eConnector not running)

Posted: Tue Jun 09, 2020 12:31 pm
by cmcgehee
It is running now. Let me know if you experience any issues with it.