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Description field in statement

Posted: Mon Sep 27, 2021 1:49 am
by awadh11
Hi there,
I have a problem in statement page. I get Provider's first name repeated three times in description field.
I have uploaded the image of the statement to google drive for your reference mentioned below. Provider's first name here is "Sumeet" in the uploaded image.
https://drive.google.com/file/d/1ISY0sD ... sp=sharing

What is wrong with my configuration?
Please please help and thank you in advance.
Awadh

Re: Description field in statement

Posted: Mon Sep 27, 2021 8:14 am
by joes
Hello Awadh,
One of our engineers committed a fix for this problem in versions 21.1.53 and 21.2.27. What version are you on?

Re: Description field in statement

Posted: Mon Sep 27, 2021 5:49 pm
by awadh11
Hi Joes,
Good news. I will download the latest version.
I have version 20.5.54.0.

Awadh

Re: Description field in statement

Posted: Wed Sep 29, 2021 12:18 am
by awadh11
Hi Joes,
I did upgrade the OpenDental to 22.2.36 and the issue was resolved. thank you for your response.

Awadh

Re: Description field in statement

Posted: Wed Sep 29, 2021 12:27 am
by awadh11
Sorry upgraded to 21.2.36.0 Joe. Typo.